“Beware of Remote Access Scams: Australians Report $15.5 Million in Losses”

Australia, Finance

Article: In a shocking revelation, the ACCC has reported that Australians have lost $15.

The first quarter of 2024 saw a staggering 52% increase in reported losses, with the average loss per scam victim rising by 57% to $17,943, compared to the last quarter of 2023.

This alarming trend has been highlighted by the National Anti-Scam Centre, which stands in contrast to most other scam types that have seen a decrease in reported losses over the same time period.

ACCC Deputy Chair Catriona Lowe expressed concern over the rise in remote access scams, stating that scammers are draining entire bank accounts, with losses now in the tens of thousands.

Scammers use sophisticated emails, web-based pop-up messages, and phone calls to impersonate reputable companies such as Microsoft.

They convince victims that there is a problem with their account, computer, or phone that needs fixing.

Scammers often instruct victims to download well-known screen sharing software such as AnyDesk, Zoho, or Teamviewer, providing them with remote access to their devices and, ultimately, their bank accounts.

The National Anti-Scam Centre advises consumers to never download software or apps if directed to by someone over the phone and never to share banking information, passwords, or two-factor identification codes.

To protect yourself from remote access scams, remember to stop and think before acting.

Hang up on anyone requesting that you download software or an app over the phone, and never provide sensitive information over the phone.

If something feels wrong, act quickly by contacting your bank immediately.

Report any scams to Scamwatch to help protect others.

The ACCC is dedicated to protecting consumers, so make sure you have the facts and report any issues or enquiries.

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